Shop Policies


Journal Jot and Jive processing and shipping times are 1-2 weeks on in stock items and 3-4 weeks for custom items.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.